Service Care Coordinator
Provides direct service and care coordination and/or education to patients of Yakima Valley Farm Workers Clinic.
- Education: Bachelor’s Degree in relevant field with no experience or Associate degree and two years relevant experience and or high school Diploma or GED and 4 years of relevant experience.
- Experience: Two years of relevant experience preferred.
- Licenses/Certificates/Registration: Driver’s License and applicable license/certification; some positions may require program specific certification. A passing score of 9 on the ALTA exam is required for bilingual differential pay.
- Knowledge/Skills/Abilities Required: Bilingual in English/Spanish preferred, with a passing score of 9; ability to plan, coordinate and organize work projects; ability to make professional oral and written presentations; ability to deal tactfully and courteously with the public, patients, and staff; ability to utilize appropriate channels to report pertinent information in a timely manner; ability to interact effectively with patients, families, clinic team members and partners; ability to maintain confidentiality of information; ability to complete delegated activities, projects within an appropriate time span; knowledge of the social and health agencies in the area and what they offer; ability to communicate both verbally and in writing; ability to work independently with general guidance; ability to recognize a medical or emotional crisis and refer to an appropriate provider; ability to understand and apply program requirements and applicable local, state and federal guidance; hold community membership/shared experience with community being served; knowledge of Microsoft Office; and strong organizational skills.
We serve more than 149,000 across 24 medical clinics, 12 dental clinics, 8 pharmacies, and 59 program sites in two states. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.
Working at YVFWC
Working in our organization means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.
At Farm Workers Clinic:
- We will consistently trust one another to work for the common good.
- We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
- We will demonstrate transparency by being candid and truthful no matter the risk.
- We will create partnerships to strengthen ourselves and our community.
- We will fight for just treatment for all individuals.
- We will let joy in.
- We have the courage to be an agent of change and refuse anything short of excellence.
Our mission celebrates diversity. We are committed to equal opportunity employment.