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Quality of Care

We're committed to high quality patient care. If you have a concern regarding the quality or safety of the care you received, you are encouraged to report your concern to the clinic administrator at the location of your concern or to the patient safety staff in the Yakima Valley Farm Workers Clinic's Quality Department. Patient safety staff may be reached at:

Quality Department
Email: concerns@yvfwc.org
P.O. Box 190
Toppenish, WA 98948
Phone: (509) 865-5898 ext. 2477
Fax: (509) 865-3148
Note: Please do not use this email for marketing or employment inquiries.  Emails of that nature sent to this email address will not be answered.

If your concerns are not addressed to your satisfaction, you may also report a complaint to The Joint Commission at: 
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Or, via email at: complaint@jointcommission.org

The Yakima Valley Farm Workers Clinic does not deny access to services based on ability to pay.  A discounted/sliding fee schedule is available for those without medical insurance or other healthcare coverage.