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Rights and responsibilities

We are committed to providing our patients and their families with a means to not only receive appropriate health care and related services but also to address any concerns they may have regarding such services.

Each Patient Has the Right to:

  1. Be treated with dignity and respect
  2. Know the names of the people serving him or her
  3. Have privacy and confidentiality of his or her records
  4. Receive explanations about treatment, charges, or other services
  5. Receive education and counseling
  6. Review his or her medical records with a provider
  7. Consent to or refuse any care or treatment

Each Patient Has the Responsibility to:

  1. Give an accurate medical history
  2. Be sure that he or she understands the provider’s recommendations or asks questions to clarify
  3. Follow health advice and medical instructions
  4. Respect clinic policies
  5. Report any changes in his or her health
  6. Keep appointments or cancel with at least 24 hours notice