Front Office

Medical Receptionist - Relief

July 31, 2025 – Hermiston, OR

Join our team as a Relief Medical Receptionist at Mirasol Family Health Center in Hermiston, OR.

This is a Relief (on-call) position utilized as needed with no guarantee of hours.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WE are Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.62-$22.81/hour DOE with the ability to go higher for highly experienced candidates

• Additionalpay for bilingual skills, paidonhours worked

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services

• Collect patient data and maintain records

• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries

• Maintain cash box and complete other assigned tasks

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience as a receptionist in a clinic is preferred

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.

• Ability to professionally interact with patients, Providers, and staff

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology & healthcare billing insurance is desired

• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Service Center Supervisor

February 11, 2026 – Salem, OR

Join our team as a Service Center Supervisor at Lancaster Family Health Center in Salem, OR. We’re looking for a supervisor to lead our regional service (call) center operations based in Salem, Oregon. Our regional team includes over 40 scheduling coordinators who answer incoming phone calls and text messages, schedule appointments for our providers in many of our medical sites across eastern Washington and western Oregon. This position leads, guides, mentors and coaches our scheduling coordinators who work onsite at our Lancaster location (approx. 19 FTEs) who are an integral part of ensuring our patients have a good experience from their first interaction with our team. If you’re looking for a role where you’ll directly influence access to care and help ensure patients receive timely, high quality service we’d love to meet you. Apply today and help us build healthier communities, one interaction at a time.

Yakima Valley Farm Workers Clinic serves more than 200,000 patients annually across 28 medical clinics, 15 dental clinics, 12 pharmacies, and 41 program sites in Washington State and Oregon. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics. Visit us at www.yvfwc.com to learn more.

We’re looking for someone who:

• Is detail oriented with a passion for identifying process improvements and resolving issues

• Is passionate about developing others’ professional and personal skills

• Proactively seeks new solutions when existing workflows fall short

• Is approachable and personable while maintaining a strong leadership presence

• Champions the patient experience

• Translates data into meaningful insights and action

• Is self-motivated with a desire to continuously learn and grow

• Champions new ideas and brings the team along through change

• Values and enjoys working with diverse populations and backgrounds

What We Offer

• $28.63-$35.08/hour DOE with the ability to go higher for highly experienced candidates
• Additionalpay for bilingual skills, paidonhours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, eight paid holidays, and much more!

What You’ll Do:

• Formulates and implements policies, procedures, and processes that meet the standards and requirements of the organization and regulatory agencies
• Assists in the formulation and management of performance targets for individuals and teams
• Monitors and analyzes key performance metrics, including call volume, queue times, abandonment rates, dropped calls, and customer satisfaction.
• Serves as a liaison between call center and all clinics scheduling coordinators are serving.
• Updates and maintains scheduling protocols for all clinics the call center is serving
• Creates improvement plans to optimize procedures and staff engagement.
• Participates in Clinic Leadership meetings and reports results and performance to the Clinic Director
• Management Duties:
  • Coaches, mentors, and trains direct report staff, and supports staff growth and development
  • Provides continuous performance management and conducts employee performance evaluations
  • Conducts call quality audits and provides coaching to ensure service and scheduling standards are met
  • Participates in the recruitment, hiring, and onboarding of staff
  • Monitors patient experience and service quality metrics and implements improvements based on performance results

Qualifications:

• High School Diploma or General Education Diploma (GED). An associate’s Degree is preferred
• Five years of call center, service center, contact center experience or five years of direct customer service experience in a supervisory or lead role Associate’s Degree may substitute 2 years’ experience. Bachelor’s Degree may substitute 4 years’ experience.
• Call center experience, preferably in healthcare is preferred
• Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.

Knowledge/Skills Abilities:

Knowledge of medical billing and insurance is preferred. Knowledge of medical terminology preferred. Effective verbal and listening communication skills. Strong customer relations skills, including the ability to manage stressful situations. Basic conflict resolution and de-escalation skills. Ability to work well in a customer-oriented team environment. Ability to work effectively in a fast-paced environment. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying. Able to analyze and apply data to improve performance. Strong attention to detail and accuracy. Basic proficiency with 10-key. Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, Excel, and PowerPoint

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Medical Receptionist- Relief

June 10, 2026 – Woodburn, OR

Join our team as a Relief Medical Receptionist at Salud Medical Center in Woodburn, OR!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $18.62-$22.81/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal

• Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed

• Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete

• Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows

• Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions

• Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts

• Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• Bilingual (English/Spanish) speaking skills required at level 9

• Strong customer service and communication skills

• Ability to multitask, prioritize, and work effectively with frequent interruptions

• Professional and patient‑centered communication skills

• Basic proficiency with Outlook, Word, Excel, and electronic systems

• Clinic receptionist or medical front office experience is a plus!

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Apply Now

Medical Receptionist - Relief

June 9, 2026 – Salem, OR

Join our team as a Relief Medical Receptionist at Family Health Center at Beverly in Salem, OR!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $18.62-$22.81/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal

• Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed

• Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete

• Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows

• Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions

• Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts

• Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• Bilingual (English/Spanish) speaking skills required at a level 9

• Strong customer service and communication skills

• Ability to multitask, prioritize, and work effectively with frequent interruptions

• Professional and patient‑centered communication skills

• Basic proficiency with Outlook, Word, Excel, and electronic systems

• Clinic receptionist or medical front office experience is a plus!

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website atwww.yvfwc.comto learn more about our organization!

Apply Now

Clinical Support and Referral Specialist- Relief

June 23, 2026 – Yakima, WA

Join our team as a Relief Clinical Support and Referral Specialist at 11th Avenue Family Medicine Clinic in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.75 – $22.97/hour DOE with the ability to go higher for highly experienced candidates

• Additionalpay for bilingual skills, paidonhours worked

What You’ll Do:

• Maintain and update reports and registries for the Patient Care Health Home (PCHH) team. Review registry data and ensure compliance with established workflows and procedures

• Complete audits for invasive procedures and in-house labs. Audit other PCHH data and initiatives as needed. Track all audits and provide documentation upon request

• Identify and collect process improvement ideas and communicate them to the appropriate staff

• Complete patient registration, verifying and updating insurance information

• Work with patients and staff to ensure completion of Release of Information (ROI) forms. Send subpoenas and court orders to the Health Information Management (HIM) department for processing

• Sort and distribute mail and faxes to the appropriate department or recipient

• Provide Obstetrics (OB) support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital

• Provide chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed, including forwarding chart reviews to physicians and maintaining a chart review log

• Manage, process, and track all referrals, ensuring all required forms are completed

• Manage various work queues daily to ensure timely processing and completion of referrals

• Respond to incoming calls, emails, and faxes regarding referrals, ensuring appropriate action is taken and documentation is completed and linked to the referral

• Set up appointments as applicable and coordinate follow-up between the referral source and the patient

• Assist with patient insurance authorizations, collaborating with internal resources as needed

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED)

• One year’s experience working in an office setting, preferably a medical or dental office

• Bilingual (English/Spanish) speaking skills required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to effectively interact with the public, providers and staff in a professional manner

• Basic proficiency with a variety of computer programs including Electronic Medical Records (EMR), Word and Excel

• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Clinical Support Specialist

July 7, 2026 – Yakima, WA

Join our team as an Clinical Support Specialist at Behavioral Health Services in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures

• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested

• Identifies and collects process improvement ideas and communicates them to the appropriate staff

• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing

• Sorts and distributes mail and faxes to the appropriate department or recipient

• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital

• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log

• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)

• Associates Degree or Certificate from an accredited technical school preferred

• One year’s experience working in an office setting, preferably a medical or dental office

• Two years’ experience working in a medical or dental office preferred

• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to effectively interact with patients, providers and staff in a professional manner

• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel

• Basic knowledge of medical terminology desired

• This position requires travel to provide coverage at various sites

• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Clinical Support and Referral Specialist- Relief

July 1, 2026 – Portland, OR

Join our team as a Relief Clinical Support and Referral Specialist at Rosewood Family Health Center Lents in Portland, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $21.24 – $26.02/hour DOE with the ability to go higher for highly experienced candidates

• Additionalpay for bilingual skills, paidonhours worked

What You’ll Do:

• Maintain and update reports and registries for the Patient Care Health Home (PCHH) team. Review registry data and ensure compliance with established workflows and procedures

• Complete audits for invasive procedures and in-house labs. Audit other PCHH data and initiatives as needed. Track all audits and provide documentation upon request

• Identify and collect process improvement ideas and communicate them to the appropriate staff

• Complete patient registration, verifying and updating insurance information

• Work with patients and staff to ensure completion of Release of Information (ROI) forms. Send subpoenas and court orders to the Health Information Management (HIM) department for processing

• Sort and distribute mail and faxes to the appropriate department or recipient

• Provide Obstetrics (OB) support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital

• Provide chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed, including forwarding chart reviews to physicians and maintaining a chart review log

• Manage, process, and track all referrals, ensuring all required forms are completed

• Manage various work queues daily to ensure timely processing and completion of referrals

• Respond to incoming calls, emails, and faxes regarding referrals, ensuring appropriate action is taken and documentation is completed and linked to the referral

• Set up appointments as applicable and coordinate follow-up between the referral source and the patient

• Assist with patient insurance authorizations, collaborating with internal resources as needed

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED)

• Associates Degree or Certificate from an accredited technical school

• One year’s experience working in an office setting, preferably a medical or dental office

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

• Bilingual (English/Spanish) speaking skills preferred at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to effectively interact with the public, providers and staff in a professional manner

• Basic proficiency with a variety of computer programs including Electronic Medical Records (EMR), Word and Excel

• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Apply Now

Scheduling Coordinator

August 31, 2026 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center in Salem, OR!

Scheduling Coordinators play a vital role in ensuring patients can access the care they need at YVFWC. By managing high‑volume scheduling activities, verifying patient information, and coordinating appointments across care teams, this position supports smooth clinic operations and continuity of care.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)
• $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed
• Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed
• Verify and update patient demographic information including contact information, insurance, and income verification
• Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes
• Assesses patient’s need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed
• Manage various scheduling work queues daily including: Cancellations/No‑Show, Recall, Rescheduling and waitlist
• Assess patient needs and coordinate scheduling with Patient Benefits Coordinators as appropriate
• Provides outgoing calls related to registries and outreach for patients
• Provides backup support to other Front Office positions as needed
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year of office, administrative, patient care, call center or customer service experience
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner
• Basic knowledge of medical terminology preferred
• Basic knowledge of the Epic systems preferred
• Basic proficiency with a variety of computer programs including Word and Excel
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website atwww.yvfwc.comto learn more about our organization!

Scheduling Coordinator

July 10, 2026 – Salem, OR

Join our team as a Scheduling Coordinator at Lancaster Family Health Center in Salem, OR!

Scheduling Coordinators play a vital role in ensuring patients can access the care they need at YVFWC. By managing high‑volume scheduling activities, verifying patient information, and coordinating appointments across care teams, this position supports smooth clinic operations and continuity of care.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima – WE are Family" and "YVFWC – And then we grew," for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)
• $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed
• Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed
• Verify and update patient demographic information including contact information, insurance, and income verification
• Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes
• Assesses patient’s need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed
• Manage various scheduling work queues daily including: Cancellations/No‑Show, Recall, Rescheduling and waitlist
• Assess patient needs and coordinate scheduling with Patient Benefits Coordinators as appropriate
• Provides outgoing calls related to registries and outreach for patients
• Provides backup support to other Front Office positions as needed
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year of office, administrative, patient care, call center or customer service experience
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner
• Basic knowledge of medical terminology preferred
• Basic knowledge of the Epic systems preferred
• Basic proficiency with a variety of computer programs including Word and Excel
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Medical Receptionist- Relief

August 25, 2026 – Yakima, WA

Join our team as a Relief Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic

• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients

• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer

• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed

• Reviews and responds to patients’ questions in person, via phone, and patient portal systems

• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports

• Reviews cash box receipts and reconciles cash box daily

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• One year’s experience as a Receptionist in a clinic preferred

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

• Bilingual (English/Spanish) speaking skills required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to interact with patients, Providers and staff in a professional manner

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology desired

• Basic knowledge of healthcare billing insurance desired

• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Clinical Support Specialist

August 24, 2026 – Prosser, WA

Join our team as a Clinical Support Specialist at Valley Vista Medical Group in Prosser, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $18.75-$22.97/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures

• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested

• Identifies and collects process improvement ideas and communicates them to the appropriate staff

• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing

• Sorts and distributes mail and faxes to the appropriate department or recipient

• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital

• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log

• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)

• Associates Degree or Certificate from an accredited technical school preferred

• One year’s experience working in an office setting, preferably a medical or dental office

• Two years’ experience working in a medical or dental office preferred

• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to effectively interact with patients, providers and staff in a professional manner

• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel

• Basic knowledge of medical terminology desired

• This position requires travel to provide coverage at various sites

• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Referral Specialist

August 24, 2026 – Prosser, WA

Join our team as a Referral Specialist at Valley Vista Medical Group in Prosser, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)

• $18.75-$22.97/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion

• Assists with patient referrals for additional services needed with internal and external medical facilities

• Assists with patient insurance authorization

• Assists with appointment setup as needed

• Coordinates follow up between referral source and patient

• Ensures chart notes and follow up documentation is linked to referral

• Provides translated educational materials and directions to patients when necessary

• Processes incoming correspondence and responds to calls, emails, and faxes

• Perform other duties as assigned

Qualifications:

• High School Diploma or General Education Diploma (GED)

• Associates Degree or Certificate from an accredited technical school preferred

• One year’s experience working in an office setting, preferably a medical or dental office

• Two year’s experience working in a medical and/or dental front office setting; with insurance referrals and authorizations preferred

• Bilingual (English/Spanish) required at a level 9

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved.

• Knowledge of or ability to learn medical terminology required

• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong organizational skills

• Ability to work flexible hours, including evenings and weekends

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Lead Medical Receptionist

August 24, 2026 – Toppenish, WA

Join our team as a Lead Medical Receptionist at Toppenish Medical-Dental Clinic in Toppenish, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew” for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Handle phone calls, greet patients, manage logs, and provide translation services
• Collect patient data and maintain records
• Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
• Maintain cash box and complete other assigned tasks
• Acting as a liaison between line staff and the direct supervisor.
• Manages breaks, lunches, sick calls and overtime.
• Provides insights to leader regarding the skill level and performance of the employees.
• Responsible for providing training to new employees and existing staff when needed.

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year’s experience as a receptionist in a clinic is preferred
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to professionally interact with patients, Providers, and staff
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology & healthcare billing insurance is desired
• Basic proficiency in Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us atjobs@yvfwc.orgto learn more about this opportunity!

Medical Receptionist

September 4, 2026 – Yakima, WA

Join our team as a Medical Receptionist at Behavioral Health Services in Yakima, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)

• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic

• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients

• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer

• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed

• Reviews and responds to patients’ questions in person, via phone, and patient portal systems

• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports

• Reviews cash box receipts and reconciles cash box daily

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• One year’s experience as a Receptionist in a clinic preferred

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

• Bilingual (English/Spanish) speaking skills required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to interact with patients, Providers and staff in a professional manner

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology desired

• Basic knowledge of healthcare billing insurance desired

• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Dental Receptionist- Relief

August 28, 2026 – Yakima, WA

Join our team as a Relief Dental Receptionist at Children’s Village in Yakima, WA!

Dental Receptionists play a vital role in our organization by serving as the frontline connection between patients and their oral healthcare. As the first point of contact, you help set the tone for a welcoming, respectful, and patient‑centered dental experience. Your work supports the smooth operation of our dental clinics and directly supports YVFWC’s mission to deliver high‑quality, accessible dental care to the diverse communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Visit our website at www.yvfwc.com to learn more about our organization!

Position Highlights:

• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic

• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients

• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer

• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed

• Reviews and responds to patients’ questions in person, via phone, and patient portal systems

• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports

• Reviews cash box receipts and reconciles cash box daily

• Manages the Referral Process, working on referrals from inception through completion

• Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed

• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient’s record

• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• One year’s experience in a clinic, optometry or dental office preferred

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

• Bilingual (English/Spanish) required at a level 9

• Ability to prioritize work and manage multiple tasks simultaneously in a fast‑paced environment with frequent interruptions

• Ability to interact with patients, Providers and staff in a professional manner

• Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, and Excel

• Basic knowledge of medical or dental terminology and healthcare billing insurance preferred

• Ability to deliver outstanding customer service

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Medical Receptionist

August 31, 2026 – Portland, OR

Join our team as a Medical Receptionist at Rosewood Family Health Center in Portland, OR!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)
• $20.21-$24.75/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year’s experience as a Receptionist in a clinic preferred
• Bilingual (Cantonese/English/Spanish) speaking skills preferred at a level 9
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website atwww.yvfwc.comto learn more about our organization!

Medical Receptionist

September 5, 2026 – Salem, OR

Join our team as a Medical Receptionist at Lancaster Family Health Center in Salem, OR!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)
• $18.62-$22.81/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year’s experience as a Receptionist in a clinic preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website atwww.yvfwc.comto learn more about our organization!

Medical Receptionist- Part Time

September 5, 2026 – Kennewick, WA

Join our team as a Part-Time Medical Receptionist at Miramar Health Center in Kennewick, WA!

*20 hours per week.

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, “WEare Yakima – WE are Family” and “YVFWC – And then we grew,” for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $18.45-$22.60/hour DOE

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answers the phone, transfers calls and takes messages as needed for the clinic

• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients

• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer

• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assist patients with questions regarding insurance plans as needed

• Reviews and responds to patients’ questions in person, via phone, and patient portal systems

• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports

• Reviews cash box receipts and reconciles the cash box daily

• Performs other duties as assigned

Qualifications:

• High School Diploma or GED

• One year’s experience as a Receptionist in a clinic preferred

• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

• Bilingual (English/Spanish) speaking skills required at a level 9

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Ability to interact with patients, Providers, and staff in a professional manner

• Ability to deliver outstanding customer service

• Basic knowledge of medical terminology desired

• Basic knowledge of healthcare billing insurance desired

• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!